The transition to university life involves a lot of change, and it’s natural for students to feel anxious or homesick.
If your son or daughter is experiencing difficulties in their personal life, there are lots of people on hand to provide support.
Who's here to help?
- Their Personal Tutor – an academic member of staff in their department.
- Residential support teams – providing 24/7 care in our halls of residence
- Independent professional advisers – staff from the advice centre.
- Their 'parents' – student volunteers from the Union’s mentoring scheme.
- The Student Financial Support team – offering advice on funding and budgeting.
- The Student Counselling and Mental Health Advice service – offering sessions with counsellors and workshops.
- Student Mental Health Advisers – offering support and advice to students affected by mental health difficulties.
- Study Mentors: Mental Health – providing support to help students keep on track with academic work.
- Nightline volunteers – working on this confidential overnight telephone listening service.
Our Student Support Zone website contains information on all of our student support services, alongside a wide range of practical guidance.
If you have any concerns about your child during their time at Imperial, please urge them to access some of the support available.
Support - halls & international
What if my child feels homesick?
Our halls of residence have a dedicated support network to help students settle in and adjust to living away from home.
Residential support teams are on call 24/7 to look after your child's wellbeing and maintain a friendly living environment. They support the social life of the hall, organising events to bring everyone together.
Our Students' Union has over 380 clubs, societies and projects for students to join. They also run a huge range of social events throughout the year.
What support is there for international students?
Imperial is the UK's most international university, with students from over 130 countries coming to study here.
Our Centre for Academic English provides free classes on academic English and English for social contexts, helping enhance communication skills and employability.
What if my child is unwell?
We have an NHS Health Centre located on our South Kensington campus, which all students can use during the day. We require all students living in College accommodation to register with a local doctor.
There is also a Dental Surgery next to the Health Centre, which offers a range of NHS and private treatments.