emergency contacts

Always on-hand to help when you need it

Visit us

If you need to speak with us in-person, our central Security location is:

Level 1 Sherfield Building,
South Kensington Campus, SW7 2AZ

Download SafeZone from the App StoreDownload SafeZone from the Google Play store

In any on-campus emergency, your first point of contact should be the Community Safety and Support Team. Whether a medical or security incident, the first response team are fully first aid trained and best placed to direct assistance to your location. Please do not attempt to contact emergency services yourselves. if emergency services have been called directly, it is still important to notify the Community Safety and Support Team

In case of an emergency:

  • SafeZone App: We strongly recommend using the SafeZone app as the primary method to reach the Community Safety and Support Team during emergencies. This app allows all students and staff at any College location to swiftly alert, contact, and directly communicate with our team when needed. You can find instructions on how to install and use the app on the SafeZone webpage.
  • Phone: If you prefer to call us in an emergency, save our emergency contact number on your mobile: 0207 594 1000. This number can be dialled from any campus location. Additionally, if you are on campus with a physical handset or have a phoneline through Teams, simply dial 4444, and you will be connected to the emergency line.

For non-emergency enquiries:

If you need to speak to our team about anything non-urgent, then you can do so by emailing security.control@imperial.ac.uk or get in touch directly with your local community support team. Check the numbers listed below to find the contact details for your campus team.

Location of our Central South Kensington Office, Level 1, Sherfield Building 

Security numbers by campus
 South Kensington

From external phone: 020 7589 1000

From College phone: 58900

From College phone (emergency): 4444

Silwood Park

From external phone: 020 7594 2515

From College phone: 42444

From College phone (emergency): 42444


From external phone: 020 8383 2242

From College phone: 632242

From College phone (emergency): 4444

White City

From external phone: 020 7594 7565

From College phone: 47565

From College phone (emergency): 4444

Charing Cross  

From external phone: 020 7594 0713

From College phone: 40713 

From College phone (emergency): 4444

 St. Mary's  

From external phone: 020 7594 3660/1

From College phone: 43660/1

From College phone (emergency): 4444

 Burlington Danes  

From external phone: 020 7594 3457/8

From College phone: 43457

From College phone (emergency): 4444

 Northwick Park

From external phone: 0208 869 3999

From internal phone: 3999

Crash team: 2222

Fire: 3333

 Royal Brompton 

 Emmanual Kaye and Guy Scadding Building: 020 7589 1000 or 4444

NHS Trust Buildings: 3333

Summary of the table's contents

If you're staying in Halls, you may also want to contact your Wardening team, who are available in the evenings and on weekends.

If you're encountering any wellbeing problems, you can find comprehensive advice and support contacts at the College's Student Support Zone.

There also a number of external organisations that are able to help in a variety of situations. A selection of these may include Victim Support UKCrimeStoppers UKWomens Aid and Rape Crisis England & Wales.