Support for non-academic issues
At any time during your studies, you may need support and advice for non-academic problems which may affect your study and your life at the university such as mental and physical health or financial difficulties.
Imperial Student Support Zone has comprehensive details of all support and advice available, including emergency contacts.
EEE - Who can help you
Our department's Student Wellbeing Advisor, Kelly Greenwood email@example.com, enhances the support students receive from their personal tutors and works collaboratively with Personal Tutors and Senior Tutors to provide wellbeing advice, support and mentoring to students.
All students can make appointments to speak to Kelly about a whole range of non-academic issues such as settling into College life and independent living, relationships, friendships or family worries, mental health, physical health, loneliness, accommodation, financial difficulties or any issue that is having an impact on a student’s wellbeing and academic progress.
Kelly can provide access to self-help resources, deliver workshops, and is available to speak to students confidentially on a one-to-one basis. One-to-one support is intended to be short-term for students who require a quick response to wellbeing issues. Following an initial appointment, Kelly can signpost and refer students who require more specialist services or agencies, both internal and external.
Kelly will also run a series of workshops throughout the academic year with a focus on developing the tools for academic success and managing mental and emotional wellbeing.
Undergraduate students: You are encouraged to contact your Personal Tutor, or the Teaching Office, who might refer you to the UG Senior Tutor (Mrs Esther Perea) or to the Student Wellbeing Advisor.
MSc and PhD Students: MSc and PhD students can speak to their Course Administrator, the Postgraduate Tutor, Dr Imad Jaimoukha, the Student Wellbeing Advisor, their MSc Course Director, or the Postgraduate Manager, Mr Anderson Santos.
Outside the Department:
If you wish to seek additional support or guidance outside your department, or that you wish to air your issues in confidence, the Faculty Senior Tutor, Dr Lorraine Craig, can be contacted by email firstname.lastname@example.org in the first instance. Depending on the nature of your query, it may be referred on to other relevant staff.
Tutors, EEsoc Parents, Mt Circs
Department Personal and Senior Tutors
Every undergraduate student is assigned a personal tutor from the academic staff. In first year, tutees have a timetabled meeting with their tutors once every two weeks in groups of three. For most meetings, problems will have been set in advance and students are expect to discuss their answers during the tutorial. This allows tutors not only to help students but also build a picture of how each student is learning and whether further advice on study habits is needed. The remaining tutorial time is used for broader discussion of university life. One-to-one meetings with tutees are arranged at the beginning of each term in order to reflect on progress and adaption to university. Personal tutors are available for ad hoc individual meetings at students' request and particularly in the case of students facing difficulties or concerns over welfare.
Tutoring arrangements for second year students are identical to those of the first year but a new Personal Tutor will be assigned. In the third year, the number of timetabled tutorials is reduced, although meetings can be arranged on request for welfare support. Personal tutorials in the third year tend to concentrate on choice of optional modules, preparation for industrial placements, future career and general learning strategies. In the fourth year students are allocated a final year tutor to provide support in the closing stages of the programme and the transition to higher degrees or employment. Students are asked to seek help from previous years' tutors or their individual project supervisor for pastoral support.
The role of the Senior Tutor covers all years, and they are available to be consulted on pastoral or welfare issues, and a conduit to the wider range of support available in the College.
The operation of the Personal Tutorial System is monitored by the Senior Tutor. Students with concerns about the feedback via tutorials can contact the Senior Tutor directly or via their year representative and the issue can be raised at the Student Staff Committee. The TOLE on-line (anonymous) survey provides information on the effectiveness of the tutors and their feedback.
Msc students have a Postgraduate Tutor, Dr Imad Jaimoukha, who you can talk to about pastoral or welfare issues, and acts as a conduit to the wider range of support available in the College. There are also the Course Administrators and Course Directors and Postgraduate Manager, Anderson Santos.
Our Department's student society EESoc runs a 'Parent Scheme' for undergraduates.
The aim is for continuing students to pair up with new students at the start of the academic year to enable them to settle better and more quickly into life at College, both academically and socially.
Serious problems affecting your study - Mitigating Circumstances
If you are experiencing serious problems which are affecting your wellbeing or your study, please always get in touch with us. Follow this link: information on Mitigating Circumstances in the EEE Department
Please see also: the College's Mitigating Circumstances Policy and Procedures