Get support

User documentation for facilities provided by the Research Computing Service (such as HPC, RDS and RDF-Active) is available through our ReadTheDocs site:

https://icl-rcs-user-guide.readthedocs.io/

Use the links below to access documentation and support information for our services:

• High Performance Computing (HPC) including CX3 Phase 2, HX1 and HX2
• RDF-Active
• Research Data Store (RDS)

Need Support?

If you require assistance or encounter an issue, please raise a support ticket with the Research Computing Service team:

• Raise a ticket and contact us
• Get Access
• Service Status (CX3 Phase 2)

We recommend reviewing the relevant documentation before raising a ticket, as many common questions and procedures are covered in the user guides.