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Best tech talent, Delighted customers, Spotlight on, ICT Women, ImperialWomen
A journey of learning on the ICT Service Desk
Amanda Ishagi, 1st Line Support Analyst, joined Imperial in September 2023 and stepped into an ICT Service Desk role with relatively little hands-on…
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Best tech talent, Digital products, Digital Solutions
10 ‘rules of thumb’ to consider when evaluating the usability of a digital product
Cascade Waddell, Product Operations Analyst at Imperial shares 10 Usability Heuristics developed by Jakob Nielsen and Rolf Molich: As a Product…
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Accessibility
Accessibility is Excellence – webinar reflections
by Katie Stripe, Senior Learning Designer For Disability History Month in 2025, ICT’s Digital Accessibility Officer, Bouquette Kabatape joined…
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Uncategorised
5 steps to designing a usability test that gives you actionable insights
by Cascade Waddell, Product Operations Analyst, ICT Usability testing is the process of testing your product with customers to uncover key insights…