How can you make your organisation more customer-centric? Beyond just imagining the world through customers’ eyes, managers can draw on several tools and frameworks to bring the voice of the customer throughout the organisation.
The COVID pandemic has been a huge shock to the UK economy, the scale of which has not been seen since the early 18th century. What will our recovery look like? Jonathan Haskel will talk through the economic modelling of the initial recession
23 July 2020
12:00 - 13:00
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