Digital media and communications

Helen Wilkes

Digital Media and Communications Officer

Helen WilkesFor questions relating to the development and maintenance of digital media across the Faculty, or for advice about how to use Imperial's communications channels, please get in touch with Helen using the FoE Comms mailbox

Find out more about the Communications and Public Affairs Division at Imperial.

IT problems?

To report an IT problem contact the ICT Service Desk

Tel: 49000 from a College phone
Location: Level 4, West End, Sherfield Building

You can get help in person at various locations on campus, in addition to the main ICT Service Desk. These offices are open during normal working hours for general queries and advice, but may not always be staffed throughout the day. Some campuses operate a daily lunchtime drop-in session.

View ICT Service Support locations

Digital Partner

Digital Partners collaborate closely with stakeholders across faculties and departments to gather requirements and present this information to the teams responsible for ICT service line delivery. Working closely with Faculty Support teams, they help to ensure that support is linked to business demand across the education, research, business support and infrastructure.

If you need a system to help complete a task, or want to make your business processes more efficient, please get in touch with the Digital Partner, Kat Parkins.

Digital Partner

  • Kat Parkins

    Kat Parkins

    Personal details

    Kat Parkins Digital Partner

    +44 (0)20 7594 3210