Need some help?

If you have any problems setting up your new account or accessing your WOWPoints, please contact the Perks at Work Help Centre.

Once you leave the University's employment, you will no longer be able to access your Perks at Work account using your usual Imperial login. However, a Former Colleagues Perks at Work platform is available if you would like to move your account and WOWPoints to it. 

The main differences between the Former Colleagues Perks at Work platform and the Staff Perks at Work platform are:

  • The level of discounts on Shopping Cards is reduced
  • You will not be able to cash out any WOWPoints you have earned through purchases into your bank account. The WOWPoints must be redeemed against purchases on site
  • If you achieve 5 Start User status, which can be done by earning more than 5000 WOWpoints in a given calendar year, you will have access to full discounts on Shopping cards and gain the ability to cash out earned WOWpoints directly to your bank account

You have the following options available to you:

  • Spend your WOWPoints before you leave Imperial.
  • Follow the steps below before you leave the University's employment, so that you can continue to access your Perks at Work account for six weeks after you have left Imperial, and so that your account can be moved over to our 'Former Colleagues - Perks at Work' platform. Please note that once you have completed the steps below, you will be able to continue using Perks at Work for a short period. Then, six weeks after leaving the University, when you try to log in to Perks at Work, you will be prompted to move your account to the ‘Former Colleagues’ platform. At this point, you will no longer be able to access the ‘Perks at Work’ staff platform.

When it has been three months since you have worked at the University, you will see an automated transition message when you log in to your Perks at Work account.

How to change your Perks at Work account into a Former Colleagues Perks at Work

Step one
  • Go to the Perks at Work login page. This is the Perks at Work main login page (orange and white colour scheme), not the page used to access Perks at Work via University single sign-on. If you bypass the login page and go straight to your account main screen, you may need to log out, clear your browser cache or use a different web browser.
  • Enter your Imperial email (do not enter your password)
  • Click 'Forgot password'
  • You will be taken to a reset password page, where you should again enter your Imperial email
  • Click ‘Next’
  • A password reset link will be sent to your Imperial email. Please note: the new password you set is only for Perks at Work; your standard Imperial password remains in use for all other Imperial logins.
  • Once you have received this link, before you leave the University, reset your password to create a new one, still using your Imperial email address. Please continue to access Perks at Work from this link (with the new password) up until you leave the University and beyond. You will still be able to access Perks at Work using your Imperial email address after you have left, until your account is moved to the new site.
Step two
  • Six weeks after your employment has ended, you will see the message below when you try to access your Perks at Work Account. You should now:
  • Provide a personal email address as requested
  • Click on the green ‘TRANSITION MY ACCOUNT’ button. Your account will be transitioned over to the ‘Former colleagues’ platform, and you will then access this using your personal email address