Find solutions to your queries

Alumni email account

Find out how to set up or access your alumni email account ending in @alumni.imperial.ac.uk.

Alumni library access

Find answers to common queries about the use of our libraries as an alumnus.

College Identification (CID) number

A College Identification (CID) number is your gateway to all alumni services and benefits. Find out what your CID is.

Alumni Helpdesk 3 column colour block B

Contact details and preferences

Let us know how you would like to be contacted and what information you would like to receive from Imperial.

Milestone pin

If you finished your Imperial studies in a year ending in 5 or 0, 2025 will mark a milestone anniversary for you. Find out how to request your milestone gift.

Imperial Plexus

Imperial Plexus is our free online alumni community platform. Find out how to activate your Plexus account and access online benefits, resources and webinars.

Alumni Helpdesk 3 column colour block C

Transcripts / certificates

Find instructions to access your transcripts, degree certificates, or other documents at Imperial.

Student email account

Access to your student accounts and services will expire 90 days after you finish your studies. Find out about this process and setting up an alumni email account.

Imperial Magazine

Imperial is the magazine for the Imperial community. Find out how to update your postal address or unsubscribe from Imperial Magazine.

Can't find the answer?

Please raise a ticket on the ASK system for quicker support, as it allows us to track and respond to issues more efficiently.
Email us if you are unable to raise a ticket

Meet the team

Nicole Kempton

Nicole Kempton
Director of Alumni Engagement

Jo Gardner

Jo Gardner
Head of Alumni Engagement

Jenn Rowater

Jenn Rowater
Alumni Marketing and Communications Manager

Tash Langley

Tash Langley
Alumni Engagement and Events Coordinator

India Lynch

India Lynch
Alumni Communications and Digital Marketing Officer

Kristin Gembiak

Kristin Gembiak
Alumni Engagement Officer (Groups and International)

Kellianne Bartley

Kellianne Bartley
Alumni Engagement Officer (Volunteering and Awards)

Amy Rimmer

Amy Rimmer
Executive Assistant and Alumni Operations Coordinator

Bobby Gor

Bobby Gor
Alumni Engagement Data Coordinator

Chuchu Chen

Chuchu Chen
Alumni Services Assistant

Rekkha Rajendran

Rekkha Rajendran
Alumni Engagement Assistant

If you are an Imperial College Business School alumnus, you can find contact details for the Business School Alumni team here.