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Best tech talent, Digital products, Digital Solutions
10 ‘rules of thumb’ to consider when evaluating the usability of a digital product
Cascade Waddell, Product Operations Analyst at Imperial shares 10 Usability Heuristics developed by Jakob Nielsen and Rolf Molich: As a Product…
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Accessibility
Accessibility is Excellence – webinar reflections
by Katie Stripe, Senior Learning Designer For Disability History Month in 2025, ICT’s Digital Accessibility Officer, Bouquette Kabatape joined…
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Uncategorised
5 steps to designing a usability test that gives you actionable insights
by Cascade Waddell, Product Operations Analyst, ICT Usability testing is the process of testing your product with customers to uncover key insights…
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Digital products
Why discovery is essential for effective product operations: 5 insights from an analyst
by Cascade Waddell, Product Operations Analyst, ICT Too often, product and product operations teams feel pressure to deliver quickly, only to…