We can provision space on dedicated virtual or sometimes physical servers, most commonly required for research purposes. We can also offer management of servers, although you may wish to manage the servers yourself. Numerous memory, processor and storage options are available.

Virtual servers

 We encourage the use of virtualisation wherever possible to reduce the environmental impact and cost of computing, with virtual servers making up the majority of our server estate.

Running within the Imperial College London Private cloud and typically based on Microsoft Windows or Oracle Enterprise Linux, virtual servers provide a secure environment to host specialised applications and multi-user software. Virtual servers can be set-up quickly and pre-paid for up to a year in advance. The operating systems running our virtual servers are automatically patched and updated. 

Virtual servers hosted on College's private cloud can only be accessed from inside the College network. Go to our remote access web pages for instructions on how to access College services when working remotely. Access to Windows machines should also be limited to College End User Connector Licence is purchased from Microsoft.

Once set up, the server owner has full administrator access and is free to install and configure licensed software, within the bounds of the Terms and Conditions for virtual servers at the College. The configuration, installation and maintenance of application software on the server is the owner's responsibility.

Virtual servers could be used to:

  • Host evaluating Windows or Linux software for use by teams
  • Host small multi-user applications to aid research
  • Provide a Linux shell environment for Windows users

For both physical and virtual servers, ICT will provide the following:

  • A full Operating System installation
  • Operating System patching and a patching schedule
  • The owner of the Hosted server will be given full access permissions
  • Backups (up to 90 days).

You will then be responsible for any server maintenance required, any additional licensing of software and any additional software installation, configuration and support.

For more information and to discuss server hosting options, contact the ICT Service Desk. Please read our full virtual servers terms and conditions and see below for details on server costs. 

To request a server to be set up, complete our request a server form on ASK

Costs

Costs

Costs of virtual servers and databases are shown in the table below. Setup fees (where shown) are a one-off charge and are additional to the Year 1 charge e.g. 

Year 1:  Setup Fee plus Annual Charge

Year 2 and subsequent years:  Annual Charge only

Note: Monthly rates - please discuss with ICT (if available, these will generally be prorated Annual Charge rounded up to the nearest pound)

 

Virtual Servers - Base Configuration

Setup Fee

Annual Charge

 

 

 

 

2GB

4GB

8GB

Virtual Server - Linux

(1 vCPU, 30GB disk, Oracle Linux OS)

£150

 

£125

£180

£280

Virtual Server - Windows **

(1 vCPU, 30GB disk, Windows OS)

£150

£150

£200

£300

Virtual Server - Linux

(1 vCPU, 30GB disk, Oracle Linux OS, requested via Self Service form)

 N/A

£150

£200

£300

 Virtual Server - Windows **

(1 vCPU, 30GB disk, Windows OS, requested via Self Service form)

 N/A

£175

£225

£325

 ** If the server is to be used by non-staff members (ie students, public access etc) then an additional, one-off charge, of £334 is required to cover the cost of the mandatory Windows External Connector license.

 

1 x Additional vCPU

 

£300

3 x Additional vCPU

 

£700

7 x Additional vCPU

 

 £1500

Additional Disk Space

(prorated for smaller amounts)

 

 £50 per 100GB

Expert Help

£400 per day

£50 per hour

 

 *** High-quality disk space

 

Database setup

(including 10GB database space)

 £50*

£40

Additional Database Instance

£20

£10

Own Instance Surcharge

£200

£100

Secure Cluster Surcharge

£200

£100

Additional Database Space (per 10GB)

N/A

£25

Expert DBA help

£400 per day

£50 per hour

 

 * If requested at the same time as VM server, the setup charge will be waived

 

Database setup

(includes 10GB database space)

£50*

£40

 Additional Instance

£20

£10

Secure Database Surcharge

£50

£50

Additional Database Space (per 10GB)

N/A

£25

Expert DBA help

£400 per day

£50 per hour

 

* If requested at the same time as VM server, the setup charge will be waived

Permissions

By default, the owner of the virtual machine will be set up as the Administrator of the server. and be granted remote access permission. 

If the ownership of the server has changed or an additional Administrator is to be added, please contact ICT Service Desk providing the full name of the virtual machine.  The request must be logged by a current Administrator to maintain the chain of custody.

If the owner of a virtual machine has left college and no Administrator is available, access can be requested by:

  • The person who paid for the server in the past or person representing the grant which paid for the server
  • Departmental Administrator
  • Head of Department 

Follow the instructions below on how to access your virtual server. 

How to access your virtual server

How to access your virtual server

Access to virtual servers is done using remote connections. You will need to know what operating system your server is running; it will either be Windows or Linux.

Accessing Windows Server

Please refer to the college's remote access web page for instructions on how to remotely connect to your College Windows computer

Accessing Linux Server

Access to Linux system is via the industrial standard SSH (secure shell).  SSH client is available on most modern operating systems. For instructions read our remote access web pages .

Windows users can use free SSH client tool Putty. Download Putty here

MacOS and Linux users should already have SSH installed on their system and can be accessed using Terminal. For more information, visit the Apple support pages.