To connect to the wired network, you must complete two steps: register your machine with the network and make sure that the network socket you intend to use is live.

Register a device on the network

There are two ways to register your machine on the College network and the method you choose depends on whether you own the device or it's owned by the College.

Self register a personally owned machine or device

  1. Plug one end of an Ethernet cable into your device or adapter and the other end into any College data socket.
  2. Open a web browser and you will be redirected to the College self-registration webpages.
  3. Follow the registration steps as directed.

If you encounter any issues with the self-registration process, contact the ICT Service Desk.

Register a College-owned machine or device

To register a College-owned machine or device, contact the ICT Service Desk with the following information:

  • The type of device you wish to connect.
  • The MAC address of the device (the ICT Service Desk can advise you on how to find this).
  • The operating system and version running on the device.
  • The ICT asset tag, if the device is tagged. This is a small sticker with a barcode, an ICT prefix and eight numbers e.g. 00001234.
  • The number of the network socket to which you wish to connect. This should be marked clearly on the socket and be in the format NUMBER/LETTER/NUMBER e.g. 266/a/13.
  • The location of the device (room, floor, building and campus).
  • The username of the primary user and (if different) the custodian. The primary user is either the day to day user of the device or the responsible person for shared devices (e.g. printers, shared lab PCs). The custodian is defined as having formal responsibility for the device and ensuring that it complies with the IT Security policy. For further information, contact the ICT Service Desk.

Using a live network socket

To connect to the wired network, the network socket you are using must be live.

If you plug your machine into a network socket and cannot login to the machine or the machine cannot connect to the network, the socket may not be live. To request that the socket be made live, complete a generic request form on ASK and provide the name of the socket e.g. 266/A/15, MAC and IP address and location.

Installation of network sockets is normally performed as part of ongoing works. However, the set up of a new socket can be considered to be provided at a charge to your department. To request set up of a new network socket, complete the form Add new network socket(s).