Information and Communication Technologies (ICT) provides all of the central IT systems across Imperial College London and we are here to help you.

If you need help getting set up or using our services and systems, contact the ICT Service Desk.

You must make sure that you adhere to the conditions of use for IT facilities.

Information on ICT services for new students

Activate your College account

Your username and password will enable you to access IT services across College, from email to WiFi and the printers.

  • If you are an undergraduate student, your account was created and the details sent to you when received an offer from College.
  • If you are a postgraduate student, your account was created and sent to you shortly after your submitted your application.

Activate your username as soon as your receive it: Activate a College account.

Your account details are the same as those you used to track your application and it is not necessary to make any further changes on your arrival.

If you experience any difficulties when activating your account, contact the ICT Service Desk.

Set up and use email

Your College email account can be accessed via Microsoft Outlook on any College PC or via a web browser: (Office 365)

You can also add your College account to your personal computer or mobile device: Using Office 365

Connect to WiFi

You can use the Imperial-WPA wireless network in public areas and throughout many buildings on campus. To connect to the WiFi, use your College username and password.

Use the internet and telephones in Halls of Residence


Most Halls have access to WiFi but you can also connect to the network via a network cable. Cables are available free of charge from the ICT Service Desk. When you open your web browser you will be prompted to register your device to activate your connection. Find out more at: Register a device on the Halls of Residence network.

If you have any problems registering, contact the ICT Service Desk.

Internet access for visitors

Free WiFi is available throughout the college estate via Sky WiFi. Connect to The Cloud from the available network list, open a browser and follow the instructions to register.

If you encounter any issues, contact the ICT Service Desk.


Most Halls have telephones in the bedrooms. Calls to College numbers are free but you can register to make chargeable outgoing external calls via Uni-Tel: Register with Uni-Tel.

Print, copy and scan documents

Scanning, photocopying and printing services are available in public areas, including the library. You access the printers and purchase print credits using your College ID card and details. Print credits can be purchased online, over the counter or via machines, depending on your location.

Use the virtual learning environment (Blackboard)

Blackboard is the virtual learning environment that we provide for staff and students to teach courses and store learning materials online.

Save your documents in your H: drive

We provide centrally backed up personal storage space for every student via a Home Directory or H: drive. This is backed up every night and is the safest way to store your work.

Get free and discounted software

As an Imperial student (whether undergraduate or postgraduate) you can use your College username and password to download Microsoft Office 365 software for free. This means that you can install the latest versions of Word, Excel, PowerPoint, OneNote and more on up to five compatible PCs and Macs, plus five tablets, including iPad. All of your work can be saved online in OneDrive so that you can access it on any device.

Additional software is available for free or at a discounted rate for students.

Working off campus

Accessing the College network by setting up a Virtual Private Network (VPN) will allow you to access files stored in your College directories via a secure connection.

Use the library

Libraries on College's campuses provide you with access to a range of resources, including public computers and printers.

Imperial Mobile

Imperial Mobile is an app that enables you to access College information and services anytime and anywhere.

Be Secure (IT Security)

It is your responsibility to keep passwords private and College and personal data safe. Our Security Team works to keep College networks safe and secure, filter spam, tackle scam emails and offer guidance. If you have any concerns, contact the ICT Service Desk.


For information on Timetabling, including viewing your calendar and booking rooms, please visit the timetabling page.