Booking form for the MHFA accreditation course - for the use of First Aid Coordinators only

Booking and information

Trainer: Imperial trainers
Cost: Internal, no charge. Please check our cancellation fees (accordion at the bottom of this page) before booking.
Duration and format: Online (4 x 4-hour sessions) or In-person (2 days)
Dates
2026
9 & 16 September 2026 (face-to-face, White City) - 09.30 - 16.30 both days (fully booked)
You must attend both days (face-to-face)/all four sessions (online) to complete the course.

All bookings for this course should be made through your local First Aid Coordinator. If you are interested in this course, please contact your local First Aid Coordinator to discuss.

Etiquette for online training

Training overview

This Mental Health First Aid (MHFA) accreditation course teaches you techniques to provide help to someone (staff or students) experiencing a mental health problem before professional help is obtained. The course is accredited by Mental Health First Aid England.

Upon completion of training, you will be equivalent to a physical first aider. Your details will be included in your departmental list of MHFAiders, which will be publicised on the university's mental health website.

Once qualified, you will be required to attend the MHFA Refresher course every three years to retain your qualification.

Who is this training for?

This course is for nominated staff who are committed to supporting the university as a Mental Health First Aider (MHFAider), particularly those who work with students, manage teams, and are front-line staff. 

For managers who would like to learn more about mental health but cannot meet the commitments of being an MHFAider, we would recommend the Mental Health First Aid Half Day.

Mental Health Awareness e-learning is available for any member of staff who wishes to learn more about mental health.

Key areas

The course is divided as follows:

  • What is mental health and the role of an MHFAider
  • Active listening, self-harm, anxiety, eating disorders, and substance misuse
  • Depression, suicide, and psychosis
  • Recovery, boundaries, and self-care

Further information

You will receive access to a digital MHFA manual that you can keep referring to after the course.
Upon completion of the course, you will receive a certificate from Mental Health First Aid England to say you are now an accredited MHFAider. You will be granted access to the MHFAiders Teams, where you will find additional resources. Ongoing support is available from the MHFA Instructors as well as from other MHFAiders.

MHFA FAQs Accordion

What is the difference between the full MHFA accreditation course and the Half Day course?
  • Full MHFA accreditation course
    The full course (two days in person or four sessions online) is in-depth. It teaches techniques to provide help to someone experiencing a mental health problem before professional help is obtained.
    Delegates who complete the course will become accredited MHFAiders. This means you will take on the responsibility of providing help and assistance, as well as promoting mental health and wellbeing in your local area. You will be added to your departmental list of MHFAiders. 
  • Half-day course
    The half-day course is not an in-depth training course. Instead, it is an introduction to mental health, particularly aimed at managers and those with supervisory responsibilities.
About the role of MHFAider
Carrying out the role as an MHFAider responsibly involves:
  • Responding promptly to calls for assistance within your area
  • Providing support within your competence
  • Summoning further help, if necessary
  • Registering details of conversations in line with confidentiality guidelines
  • Maintaining MHFA competence as specified by MHFA England by refreshing your skills every three years
  • Attending a minimum of one CPD session a year.

Please refer to the Being an MHFAider - Your guide to the role document to understand more about the expectations of the role.

You will also be asked to help promote health and wellbeing events around the university.

FAQs about booking and course requirements
  • Do I need prior knowledge of mental health to attend the two-day course?
    No, prior knowledge is not required. An interest in mental health and wellbeing is strongly advisable.
  • When will I hear if my application has been successful?
    Your place will be confirmed, or you will be provided with feedback if you are unsuccessful within seven working days of receipt.
  • Why is the university targeting certain staff to become MHFA-qualified?
    There is an uneven spread of MHFAers across the university. To ensure a more even distribution of readily available MHFAiders, the university wishes to target staff across campuses, departments, and job families. This is aimed to be similar to the setup and supply of Physical First Aiders.
  • I can do one day of the course, but not the other/I can make some of the sessions, but not all. Can I still attend?
    No, you must attend both days (face-to-face)/all four sessions (online) for the entire duration of the course.
  • Can I do the first day of the course and then the second day another time? / Can I do one session of the course at a later date?
    No, you must attend both days (face-to-face)/all four sessions (online) for the entire duration of the course.
  • I have to leave early on one of the days. Can I still attend?
    No, you must attend both days (face-to-face)/all four sessions (online) for the entire duration of the course.
  • I have an existing mental health condition. Can I still attend?
    You are welcome to apply, but please be mindful that the course can be emotionally demanding and can evoke a strong feeling, especially for delegates who are currently experiencing or supporting mental ill health. It may be worth emailing the Inclusion Team with your details so we can discuss the best option for you.
  • A number of my colleagues in the department want to apply for the same course. Are we able to?
    A maximum of 10 people from any given area in the university or department can attend a course. If you have more people interested, please email the Inclusion Team to discuss your department's training needs.
  • Can my manager and I both attend the same course?
    This is a decision that you and your manager must discuss together to ensure it is operationally feasible. You will also have to decide whether you will both be able to participate freely in the course.
  • What if I know people on my course and don’t feel I can fully participate?
    We will send the delegate list one week prior to the course start date. You will have an opportunity to see a list of names and decide whether to go ahead or be moved to another course.
  • Do I have to supply my own materials?
    You will need to bring a pen and a notepad. A course workbook and welcome refreshments (if face-to-face) are provided. Lunch is not provided.
Cancellations

Once enrolled, you must attend the full duration of the course. This means all four half-days for the online version and both full days for the face-to-face version.

If you cancel your place on the course less than ten working days before the first session, we will charge a £150 cancellation fee.

If you attend only part of the course (for example, three out of four online sessions, or one of the face-to-face days), you will have to pay the full cancellation fee and re-enrol for the entire course. Re-enrolment for just one part of a future course is not possible.

If you miss more than 15 minutes of any session, unless there are extenuating circumstances, we reserve the right to remove you from the course while charging the full cancellation fee. If you wish to qualify as an MHFAider, you will have to re-enrol onto another course and attend it in full.

Please email the Inclusion Team if you would like to cancel your space in this session.

Post-course FAQs
  • When will I receive my certificate?
    You will receive your certificate digitally from MHFA England once you complete the feedback form that they send you.
  • How will people know I am an MHFAider? 
    You will be added to your departmental list of MHFAiders.
    We encourage you to wear your green MHFA lanyard when on campus, and you may want to add your MHFAider status to your email signature or personal web page.
  • What happens if no one contacts me in my role as an MHFAider?
    You are still an MHFAider, and your skills are still essential. You do not know when you may be called upon personally or professionally.
  • What should I do if I am unable to be an MHFAider for personal or professional reasons? Can I step down?
    This is not ideal; however, we do appreciate that life and work commitments mean that you are not able to do this. If you need to step down, please inform your local First Aid Coordinator.
  • How is my interaction as an MHFAider recorded?
    An online form is available on the MHFAiders Teams site to capture interactions.