Our Accommodation and Student Hub staff are on-hand to ensure that applying for halls, reporting problems and responding to queries is as simple and responsive as possible. 

Living in halls can be an incredibly rewarding experience, but we know that it can also present a variety of challenges in living away from home for the first time. That is why we’re committed to a community of staff that are able to provide round-the-clock support for any problems you may have. These include our wardening teams, security patrols and, in our newer halls, a full Concierge service. 

We provide a home for over 3000 students across seven halls of residence. Ensuring that each hall remains in excellent condition requires significant investment in our Estates costs, which are comprised of cleaning staff, waste disposal, ongoing maintenance and utilities such as heating, electricity, water and internet. Part of these costs include a commitment to paying all of our staff the London Living Wage.

Whereas ongoing maintenance is responsive, we also allocate funds to carry out proactive maintenance on our halls to ensure they remain at the highest standard for the entirety of their lifetime.

In order to ensure our halls are able to continually meet the expectations of our students, we recognise that it is important to invest in the sustainable provision of College owned buildings required to meet the first year undergraduate guarantee. These costs, generally defined as the total costs required to bring a development into operation, are not paid ‘upfront’ but instead through debt that the College incurs. The costs apply only to the development and assets on the land, and not the physical land itself.

Your rent contribution ensures this provision is financed at an affordable level for your cohort and future cohorts of Imperial Students.