Student Surveys Action Planning Group

The purpose of the Student Surveys Action Planning Group is to improve student experience through observation and response to the outcomes of student satisfaction surveys. Towards this aim the group is:  

• To be responsible for the oversight of the university-level student internal and external survey outcomes, including: 

1. Reviewing the results of the National Student Survey (NSS), Postgraduate Taught Experience Survey (PTES), Postgraduate Research Experience Survey (PRES), Student Experience Survey and Module Evaluation Questionnaire (MEQ) (qualitative and quantitative) and related analyses.  

• To also be responsible for the oversight and approval of departmental and service-specific surveys. 
• To set and produce prioritised university-level action plans in response to survey results, together with the Imperial College Union, with clearly identified owners for each action and timescales for completion 

1. Including production and oversight of a Master Action Plan, to ensure consolidation of activity and minimise duplication of effort across complementary activity.  

• To oversee the dissemination of this university-level survey action plans through Faculty Education Committees providing an opportunity for Faculties to give feedback and to identify how this might be reflected in their own local priorities for action during the academic year. 

The group will not monitor progress against departmental action plans, as these are reported against Annual Monitoring. However, the group may refer to departmental action plans for the purposes of identifying and disseminating good practice. 

• To oversee the coordination, integration and interpretation of student survey and feedback data across the institution, ensuring that: 

1. Insights from different surveys (institutional, faculty, departmental, programme‑level and service‑specific) are brought together to provide a coherent picture; 
2. Trends, themes and risks are identified and communicated clearly to relevant committees and stakeholders; and 
3. Analysis is used to inform prioritisation and evidence‑based decision‑making. 

• To refer agreed university -level survey action plans to other university committees as per the Schedule of Delegation (outlined below). 

• To consider any interaction and overlap between the Action Plan Master and other College action plans relating to the student experience (e.g. PTES/PRES, Student Experience Survey, MEQs, Pulse Surveys), to include consolidation where relevant. 

• Identify areas of good practice which can be shared and disseminated and areas of concern to aid in the completion of the College level survey action plan.  

Schedule of Delegation  

It is proposed that Committees take the lead for the oversight and monitoring of actions from the College level survey action plan, relating to their own Terms of Reference as set out below: 

• Quality Assurance and Enhancement Committee (QAEC) 

-Teaching Quality 

-Learning Opportunities 

-Assessment and Feedback 

• Student Experience Forum 

-Organisation and Management 

-Learning Resources 

• Both 

-Student Voice 

QAEC and the Student Experience Forum would monitor progress against the actions throughout the year. 

The Quality Assurance Team and the Education Office will work together to maintain an oversight of progress with the action plan and could respond to ad hoc requests for NSS updates from other groups within the College.   

A final report of progress against Actions would be produced by the Chairs of QAEC and the Student Experience Forum and reported to Senate at the last meeting of the Academic Year (June). 

Membership 

• Head of Education and Student Experience Strategy Projects-Chair  

• President – Imperial College Union (as required) 

• Deputy President (Education) - Imperial College Union 

• Deputy President (Welfare) - Imperial College Union (as required) 

• Director of Membership Services – Imperial College Union (as required) 

• Representation Manager – Imperial College Union (as required) 

• Academic Registrar 

• Head of Academic Services- University Registrar?  

• Director of the Education Office & Head of Strategic Projects 

• Director of Student Services 

• Deputy University Librarian  

• Vice Dean of Education representing each Faculty 

• Associate Professor of Education  

• ECRI representative 

• Education Evaluation Manager, Strategic Planning 

• Campus Services member 

• Director of Academic Quality and Standards  
• Education Projects Manager  
• Head of Internal Communications   

• Communications Manager (Education Strategy)  

• Property Division Strategic Project Manager  

• Research Associate (CHERS)  

• Research Associate (CHERS)  

• Associate Provost (Equality, Diversity and Inclusion)  

• Associate Provost (Equality, Diversity and Inclusion)  

• Executive Director for Programmes and Education Quality 

• Secretary – Education Projects Officer, Education Projects Coordinator 

Occasional Members to be invited as business requires.

Meeting dates

Meeting dates will be published here when they have been determined.