The Imperial Experience – An Introduction
Imperial’s academic strategy incorporates a holistic approach to the student experience, with the aim of enabling students to thrive in and beyond their studies as members of the broad and diverse Imperial community. Focussing outside the classroom, the Imperial Experience project joins up the current provision across teams and spanning the full student lifecycle from pre-application to post-graduation.
Led by Vice-Provost (Education and Student Experience) Peter Haynes, the project seeks to:
- Draw together all those activities that make up the student experience;
- Identify and pursue opportunities to deliver and enhance the student experience in alignment with Imperial’s strategic aims, building links across complementary activities; and
- Develop a framework for quantifying and tracking the student experience, evaluating the impact of initiatives and delivering valuable insights to those who support students and those who manage services.
Our Approach
This project will define, communicate and enhance the student experience beyond education, across teams and, while acknowledging longer-term strategic aspirations, focuses on the next five years.
To develop the project proposal, seven sub-groups were created to identify key focus areas and activities. They gathered input from over 160 practitioners and students, covering various aspects of the student experience. The sub-groups are listed below:
- Transition from school to Higher Education (HE)
- Parity of experience between home and international students
- Parity of experience between widening participation (WP) and non-widening participation (non-WP) students
- Postgraduate student experience
- Alumni experience
- Parity of experience across campuses
- Extra-curricular activities
Get in touch if you are interested in being involved in the project or have ideas which have not yet been captured.
Project Board
Peter Haynes
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Peter Haynes
Vice-Provost (Education and Student Experience)
Camille Boutrolle
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Camille Boutrolle
President, Imperial College Union
Emina Hogas
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Emina Hogas
Deputy President (Education), Imperial College Union
Cat Turhan

Cat Turhan
Director of Membership Services, Imperial College Union
Richard Martin
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Richard Martin
Registrar and University Secretary
Maggie Dallman
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Maggie Dallman
Associate Provost (Societal Engagement)
Martyn Boutelle
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Martyn Boutelle
Associate Provost (Estates Planning)
Phil Power
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Phil Power
Director of the Education Office
Michael Haig
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Michael Haig
Deputy Director, Communications
Jo Gardner
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Jo Gardner
Interim Director of Alumni Engagement
Lizzie Burrows
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Lizzie Burrows
Director of Marketing, Recruitment and Admissions (MRA)
Martyn Kingsbury
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Martyn Kingsbury
Director of the Centre for Higher Education Research and Scholarship (CHERS)
Laura Lane
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Laura Lane
Associate Director (Strategy and Operations), Early Career Researcher Institute (ECRI)
Leila Guerra
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Leila Guerra
Associate Provost (Lifelong Learning)
Jason Riley
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Jason Riley
Vice-Dean (Education), Faculty of Engineering
Laura Bulmer
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Laura Bulmer
Senior International Relations Manager (Education & Mobility), International Relations Office
Project Team
Amandip Bisel

Amandip Bisel
Head of Education and Student Experience Strategy Projects
Pippa Greenwood

Pippa Greenwood
Education Projects Manager
Muna Ali

Muna Ali
Education Projects Coordinator
Chris Harris

Chris Harris
Insights Analyst (Education and Student Experience)
Abu Bilal

Abu Bilal
Student Transitions Coordinator
Safa Holleyoake

Safa Holleyoake
Internal Communications Coordinator