I've paid my deposit, why does my account on My Imperial still show that I need to make a deposit payment?

Depending on how you make a payment, it may take a few days to reach the College and be applied to your account. My Imperial will only show that you have made your deposit payment after the payment has cleared the banking system and been applied to your account. You will receive an email confirming when your payment has been applied, the deposit requirement should close the first working day after you receive this notification.

If you have received this email and the deposit requirement is still showing, please use this link to contact the Tuition Fees team who will be able to investigate this for you.