Where to get support

There are a range of people in the department who you can turn to for personal and academic support, including:

Student Wellbeing Adviser

The departmental Wellbeing Adviser can provide confidential support and advice on a variety of issues such as accommodation, finance, mental health and general wellbeing tips.

She has a range of wellbeing resources available for students and will be running events throughout the year – keep an eye on your emails for further information on these.

She is also the Departmental Disability Officer so will be your first point of contact if you need further support in this area.

The Student Wellbeing Adviser is based in ACEX 218 and can be contacted via email or phone (+44 20 7594 5589).

For the foreseeable future the Student Wellbeing Advisor will be working remotely. She is contactable via phone and email and will continue to operate to the below hours.

Her hours are as follows:

Drop ins:

Tuesday 09.00 until 12.00 or 13.00 until 16.00
Wednesday 13.00 until 16.00 
Thursday 14.00 until 16.00
Friday 13.00 until 15.00


Monday 13.00 until 17.00
Wednesday 09.00 until 11.00
Thursday –evening appointments available 17.00 until 19.00 if booked a day in advance
Friday 9.00 until 11.00

Please email (f.marsh@imperial.ac.uk) or call (+44 207 7594 5589) to book an appointment or use the drop-in times as listed.

Appointment times are scheduled in for 20 minutes each– if you think you may need longer to discuss things please let her know and she will book a double appointment where possible.

The times are subject to change - she will keep a sign on her door which lists any changes.

Students with disabilities

Both the Senior Tutor/Director of Course Operations (Andreas Kogelbauer) and Wellbeing Adviser (Faith Marsh) are involved in provisions for students with learning and/or physical disabilities.

The Teaching Support Officer liaises with the College Disability Advisory Service in advance of examinations to make sure that the most appropriate arrangements are in place. You should contact them to discuss your specific situation. 

The College Disability Advisory Service also provides confidential advice and support for all disabled students, and can assist students in the following ways:

  • signposting additional support within the College
  • accessing funding for disability-related support
  • facilitating support to ensure that disabled students can access all aspects of their course
  • providing advice, support and guidance for all disabled students within the College.

Visit the Disability Advisory Service 'What we do' webpage for further information and details on how to make an appointment with a Disability Advisor.

Outside the department you can contact:

  • Imperial College Union academic representatives who are elected each year from amongst the student body and are responsible for collecting feedback about all aspects of your academic experience, which is then fed back to staff. 
  • A range of support services available to students; see the Student Support Zone for detailed information on these.