Providing a Safe Space for Open Conversations
This video provides examples of how to create space for open conversations. The staff member is experiencing some personal challenges. Watch the video below and work through the questions that follow.
Questions
Scenario A:
- What do you notice about the environment in which this conversation is taking place?
- What do you notice about the questions the line manager is asking?
- What do you think the staff member needs in this scenario?
- What was the impact of this conversation?
Scenario B:
- How is the environment different to scenario A?
- What do you notice about the line manager’s response?
- What tools is the line manager using to support the individual?
Overall:
- How can you support your line reports when they’re facing personal challenges?
- Are you aware of the relevant support Imperial can offer?