Business Continuity and Messaging tools are essential for ensuring effective communication and response during business continuity and major incident scenarios.
We offer two tools; Everbridge, ideal for supporting business continuity planning and Splunk On-Call suitable for out-of-hours alerting for monitoring checks or custom notification needs.
Find out more about the tools we offer below:
Business continuity and messaging
Everbridge
Everbridge - is a Messaging and Business Continuity Platform providing; mass notification, location based events alerts and business continuity management and preparation.
When should I use Everbridge?
Consider Everbridge to support your business continuity planning.
Access and training
Request a conversation about tooling to support business continuity by raising a ticket in the ASK portal.
Splunk On-Call
Splunk On-Call is used for processing alerts from existing monitoring tools. It supports rotas and escalations to ensure the correct support personnel are contacted and a prompt response is obtained. Notification methods include app-based alerts as well as text messages (SMS), phone calls, and emails
When should I use Splunk On-Call?
If you have a requirement to implement a staff rota (e.g. weekly or daily), then On Call can manage that and be integrated with 3rd party tools to provide an automated call out capability.
Access and training
Log a ticket via the ASK portal to request access to Splunk On-Call.