Wipe a mobile device remotely using College's Active Sync

If your device (personal or Imperial-owned) uses the College's Active Sync service to connect your email and calendar etc., it may be possible to remotely delete the data from your mobile device. To check if your device supports this service, contact the ICT Service Desk.

Instructions for wiping data from a mobile device remotely using Active Sync

If you find the device after wiping the data and you wish to connect it to your Imperial email account again, you will need to remove the device from the list in Outlook as instructed above, otherwise the system will wipe the device again on connection.

Limitations

You can only remotely wipe a device if it connects back to the College mail server so, if you lose the device and it does not connect to the Internet again, you will not be able to wipe it remotely. If you wipe the device, it can still be used to make calls. For more information, visit the Staff mobiles web page.

Remote wipe facility test results for common operating systems (OS)