Here are some FAQs about passkeys when working or travelling abroad.
PAsskeys when travelling abroad
- Can I set up MF or Passkeys in China?
- Does MFA work in my country?
- I'm currently abroad, will I be charged to use passkeys or MFA authentication?
Please visit the Microsoft webpage about MFA in China.
The MFA service we are using is provided by Microsoft - so if Office365 (email, teams, SharePoint etc.) is available in your country, so should the authentication service.
Find out more about Microsoft's availability regions.
MFA does work in China, however, there are some limitations if you are using the Android App as not all Google Services are available in China. See Passkey and device compatibility FAQs
We advise everyone to use Passkeys within the Microsoft Authenticator App (Download from Google Play or Apple store). You may be charged to use mobile data whilst roaming – please check with your provider.
If roaming data charges apply, you can use one of the rotating passwords within the application to verify yourself. There will be no charge associated with this.
More FAQs
Support and further guidance
- Contact the ICT Service Desk for general passkeys enquiries and support
- Request a hardware key (ubikey/fido key).
- Report suspicious or unexpected behaviours to ICT Security.
- For anything related to our Passkey Champions network contact Ingrid Joannou
- Keep up with the latest cyber guidance on our Be Secure webpages.