Enterprise Operations

What can I help with?

• Oversees strategic direction and governance of operations
• Leads cross-functional initiatives
• Focuses on long-term capability building and policy development

What can I help with?

• Provide strategic and operational leadership
• Lead and develop high-performing teams 
• Oversee major strategic initiatives and commercial ventures
• Drive operational excellence and service quality

What can I help with?

• Administration team and admin projects/initiatives’ delivery  

• General administration, best practice & optimisation ​​  

• All things Lexonis (competency-based Talent Management System)   

• Casual and contingent workers set up  

• HR, TeamSeer, finance, ICT queries and advice  

What can I help with?

• PA support to Alex Elkins, Co-Director Enterprise (Partnerships) and Julia Zanghieri, Director of Imperial Business Partners  

• HR, TeamSeer Administrator and Telecoms Rep  

• Casual and contingent workers set up   

• Finance, ICT queries and advice  

What can I help with?

• PA support to Alistair McDermott, Research & Enterprise Operations Officer, support to Emma Toumi, Associate Director of Intellectual Property Strategy, and Vicky Kilcoyne, Associate Director (Commercial Development)  

• Admin support to EO team  

• H&S across Enterprise  

• ICT and Telecom rep, TeamSeer Administrator  

• Finance, ICT queries and advice  

What can I help with?

• PA support to Ben Mumby-Croft, Director of Entrepreneurship  

• General admin support for Partnerships and Commercialisation teams  

• HR and Telecoms Rep  

• Casual and Contingent workers set up  

• Finance, ICT queries and advice  

What can I help with?

• PA support to Manish Patel, Associate Director - NHS Technology Transfer and Laura Guida, Associate Director - Commercialisation Support   

• Admin support to RIMO, Legal, NHS TT, Spinouts and Commercialisation Support teams  

• HR and TeamSeer, finance queries, Egencia travel, telecom orders  

What can I help with?

• EA support to Marika Reay, Cross Faculty Director (Commercialisation) and Jo Clark Cross Faculty Director (Partnerships)  

• Cross-faculty and external stakeholders general admin support  

What can I help with?

• On maternity leave
• Please contact Daisy Gibson, d.gibson@imperial.ac.uk

What can I help with?

• Specialist knowledge in IP
• NSI Act and Export Controls for contracts
• Guidance on IP Policy
• Clearance of Student IP
• Inventor assignments of pre-loved IP
• Knowledge Exchange Concordat
• Secondary commercial use of data
• IP training

What can I help with?

• Compliance with UK Government Research Security Regulations
• Export Control Licensing
• National Security Investment Notifications
• Imperial Reward to Inventors Scheme
• Distribution of Commercialisation Revenue to Researchers
• Transfer of Non-Commercialised IP to Inventors Pursuing Independent Commercialisation
• Due diligence on Student IP Disclosures 
•  IP Clearance Letters

What can I help with?

• Marketing operations team and approaches for Enterprise
• Marketing technology platforms
• How to manage your audience data, including targeting and lead management
• Marketing insights and engagement data
• Developing and managing Enterprise websites
• Enterprise Marketing and Communications working group

What can I help with?

• Publicising your work
• Ideas for new content
• Copywriting and copy-editing (speeches and web pages)
• Commissioning freelance content (writers, designers, photographers and illustrators)
• Guidance on communicating effectively

What can I help with?

• CRM support 
• Website support
• Marketing technology stack 
• Audience engagement and experience
• Data-driven marketing

What can I help with?

• Project management approaches 
• Project management platform support
• Major project planning, communication and delivery, including events
• Stakeholder liaison and collaboration

What can I help with?

• Improve processes – Streamline workflows and remove inefficiencies.
• Lead transformation – Deliver change projects to modernise ways of working.
• Provide insights – Use data and analytics to support smarter decisions.

What I can help with?

• Lead business analytics – Build a best-practice team to support College strategic objectives.
• Shape data strategy – Align business goals with measurable KPIs and performance scorecards.
• Deliver reporting – Produce statutory, annual, and internal reports with accuracy and clarity.
• Advance data culture – Promote maturity by embedding data as a core organisational asset.
• Visualise insights – Create dashboards and impactful data visualisations.

What I can help with?

• Manage data – Collate, validate, and secure robust datasets including patents and spinouts.
• Deliver reporting – Prepare internal/external reports and respond to FOI requests.
• Visualise activity – Design dashboards to showcase Enterprise performance.
• Maintain portfolios – Oversee Imperial’s licences, spinouts, and patent portfolio.
• Analyse trends – Conduct benchmarking to identify opportunities for improvement

What can I help with?

• Own and optimise systems – Manage Salesforce, Power Apps, DocuSign and digital platforms.
• Drive process excellence – Lead process mapping, engineering, and automation initiatives.
• Enable transformation – Support digital adoption and change management across the division.
• Safeguard compliance – Act as GDPR lead ensuring systems meet regulatory requirements.

What can I help with?

• Administer SharePoint – Oversee site collection access and permissions.
• Maintain SOPs – Publish and manage new and updated Enterprise procedures.
• Improve workflows – Support development of efficient work process improvements.