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The Enterprise Operations team is pivotal in improving core support for the Enterprise Division, including business analytics and administration.

Enterprise Operations consists of the following teams: 

Leadership and executive support

This team in the Enterprise Division provides essential strategic direction, administrative support, ensuring smooth operations and efficient service delivery across teams.

Administration

  • Alistair McDermott

    Personal details

    Alistair McDermott Research and Enterprise Operating Officer

  • Ivona Ryan

    Personal details

    Ivona Ryan Administration Manager

    What can I help with:

    • Administration team and admin projects/initiatives’ delivery  
    • General administration, best practice & optimisation ​​  
    • All things Lexonis (competency-based Talent Management System)   
    • Casual and contingent workers set up  
    • HR, TeamSeer, finance, ICT queries and advice  

  • Iwona Przychodzen

    Personal details

    Iwona Przychodzen Administration Coordinator

    What can I help with:

    • PA support to Alex Elkins, Co-Director Enterprise (Partnerships) and Julia Zanghieri, Director of Imperial Business Partners  
    • HR, TeamSeer Administrator and Telecoms Rep  
    • Casual and contingent workers set up   
    • Finance, ICT queries and advice  

  • Alison Dexter

    Personal details

    Alison Dexter Administration Coordinator

    What can I help with:

    • PA support to Alistair McDermott, Research & Enterprise Operations Officer, support to Emma Toumi, Associate Director of Intellectual Property Strategy, and Vicky Kilcoyne, Associate Director (Commercial Development)  
    • Admin support to EO team  
    • H&S across Enterprise  
    • ICT and Telecom rep, TeamSeer Administrator  
    • Finance, ICT queries and advice  

  • Daisy Gibson

    Personal details

    Daisy Gibson Administration Coordinator

    What can I help with:

    • PA support to Ben Mumby-Croft, Director of Entrepreneurship  
    • General admin support for Partnerships and Commercialisation teams  
    • HR and Telecoms Rep  
    • Casual and Contingent workers set up  
    • Finance, ICT queries and advice  

  • Dina Daley

    Personal details

    Dina Daley Administration Coordinator

    What can I help with:

    • PA support to Manish Patel, Associate Director - NHS Technology Transfer and Laura Guida, Associate Director - Commercialisation Support   
    • Admin support to RIMO, Legal, NHS TT, Spinouts and Commercialisation Support teams  
    • HR and TeamSeer, finance queries, Egencia travel, telecom orders  

  • Nicola Duckham

    Personal details

    Nicola Duckham Executive Assistant

    What can I help with:

    • EA support to Marika Reay, Cross Faculty Director (Commercialisation) and Jo Clark Cross Faculty Director (Partnerships)  
    • Cross-faculty and external stakeholders general admin support  

  • Eunice Anderson

    Personal details

    Eunice Anderson Administration Coordinator

    What can I help with:

    • On maternity leave
    • Please contact Daisy Gibson, d.gibson@imperial.ac.uk

Commercial development

Imperial Commercial Development Team drives innovation by transforming research into real-world applications, supporting commercialization, partnerships, and business growth.

Commercial development

  • Vicky Kilcoyne

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    Vicky Kilcoyne Associate Director, Commercial Development

  • Anshu Bansal

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    Anshu Bansal Commercial Development Project Manager

Intellectual Property Strategy

The Imperial Intellectual Property Strategy team advises on managing, protecting, and optimizing intellectual property to maximize impact and commercial opportunities.

Intellectual Property Strategy

  • Dr Emma Toumi

    Personal details

    Dr Emma Toumi Associate Director of Intellectual Property Strategy

    What can I help with:

    • Specialist knowledge in IP
    • NSI Act and Export Controls for contracts
    • Guidance on IP Policy
    • Clearance of Student IP
    • Inventor assignments of pre-loved IP
    • Knowledge Exchange Concordat
    • Secondary commercial use of data
    • IP training

Marketing Operations

  The Marketing Operations team drives operational excellence through marketing technology, project management, and approaches. The team work closely with marketing and communications colleagues across Enterprise and Imperial to foster collaboration and streamline processes.

Marketing Operations

  • Jo Johnson

    Personal details

    Jo Johnson Head of Marketing Operations

    What I can help with:

    • Marketing operations team and approaches for Enterprise
    • Marketing technology platforms
    • How to manage your audience data, including targeting and lead management
    • Marketing insights and engagement data
    • Developing and managing Enterprise websites
    • Enterprise Marketing and Communications working group

  • Dr David Silverman

    Personal details

    Dr David Silverman Enterprise News and Editorial Content Manager

    What I can help with:

    • Publicising your work
    • Ideas for new content
    • Copywriting and copy-editing (speeches and web pages)
    • Commissioning freelance content (writers, designers, photographers and illustrators)
    • Guidance on communicating effectively
    • FoNS enterprise marketing and comms contact

  • Owen Cheshire

    Personal details

    Owen Cheshire Marketing Operations Officer

    What I can help with:

    • CRM support 
    • Website support
    • Marketing technology stack 
    • Audience engagement and experience
    • Data-driven marketing

  • Cheryl Naidu

    Personal details

    Cheryl Naidu Marketing and Project Management Officer

    What I can help with:

    • Project management approaches 
    • Project management platform support (Asana)
    • Major project planning, communication and delivery, including events
    • Stakeholder liaison and collaboration

  • Naman Chordia

    Personal details

    Naman Chordia Marketing Assistant

    What I can help with:

Operational Excellence

The Operational Excellence team captures and disseminates key insights for data-driven decision-making based on robust data, optimised and maximised systems, processes and operations across the Enterprise.​

Operational Excellence

  • Dr Mary Sarcina

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    Dr Mary Sarcina Business Analytics Manager

  • Priyanka Tanwar

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    Priyanka Tanwar Enterprise Ventures Data Analyst

  • Simon Herriott

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    Simon Herriott Business Transformation Manager

    +44 (0) 20 7594 5830

  • Adam Bury

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    Adam Bury Business Transformation Officer